Return, Refund & Cancellation Policy
At AMVI ORGANICS, we are committed to delivering premium-quality organic products with the utmost care. If you experience any issue with your order, please review our policy below.
Cancellation
- • Orders may be cancelled only before they have been shipped.
- • Once an order has been dispatched, cancellation requests cannot be accepted.
- • If a cancellation request is approved, the full order amount will be refunded to the original payment method.
- • Refunds are generally processed within 5–7 business days.
- • AMVI ORGANICS reserves the right to cancel any order due to stock unavailability, pricing errors, payment issues, suspected fraudulent activity, or other operational reasons.
Returns & Replacements
Due to the nature of food products, all products are generally sold on a non-returnable basis.
However, replacement or refund requests may be considered in the following cases:
- • Product received in damaged condition.
- • Wrong product delivered.
- • Product received with tampered or opened packaging.
- • Missing items in the shipment.
- • Genuine product quality concerns verified by AMVI ORGANICS.
Requests must be raised within 48 hours of delivery by emailing contact@amviorganics.com along with the relevant order details.
Required Documentation
To process a claim, customers may be required to provide:
- • Photographs of the product and package.
- • Invoice or order details.
- • Relevant videos or supporting evidence.
- • A clear, unedited unboxing video (for damaged, tampered, incorrect, or missing-item claims).
Important: All return, replacement, and refund requests are subject to verification and approval by AMVI ORGANICS. AMVI ORGANICS reserves the right to reject claims where sufficient evidence is not provided or where the claim is found to be fraudulent, misleading, or inconsistent with the order records.
Refunds
- • Approved refunds will be processed to the original payment method used during purchase unless otherwise determined by AMVI ORGANICS.
- • Refunds are generally completed within 5–7 business days after approval. Actual credit timelines may vary depending on the payment provider or bank.
- • Shipping charges, if any, are non-refundable unless the error was caused by AMVI ORGANICS.
- • Refunds or replacements will not be provided for products that have been used, partially consumed, improperly stored, or damaged after delivery.
Contact Us
For any questions regarding cancellations, returns, replacements, or refunds, please contact us at:
Email: contact@amviorganics.com
AMVI ORGANICS
Nature's Trust, Delivered.